<aside> 👉🏼 Contents tl;dr Materials and Lights Geometry Cameras Preparing X-Refs Exporting with Datasmith Upload Files Wait Times
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Taking the time to prepare your model according to the following steps will significantly improve the final results. Note that processing time varies between 1-4 hours.
Install Datasmith. This is a plugin developed by Epic Games and translates your 3D file into a format that can be processed by Palatial
Prepare your file. Ensure that plugins are enabled and all x-refs are accessible
Setup cameras. These will be used as saved views in the web stream. To set where users start, preface one of your cameras with ‘start_’ (ie. ‘start_entryway’)
Export the scene. This can be done using the Datasmith toolbar
Upload files. Upload the .udatasmith file and asset .zip when prompted.
Material support
Be aware that some specialized material nodes in 3dsMax are not supported. Unsupported materials will be substituted with a placeholder material that can be batch replaced in Unreal.
See here for more details:
Known Datasmith material issues
Lights